Terms and Conditions
Terms and Conditions
1. Introduction:
Welcome to the official website of Hotel Rajendra Residency (“we,” “us,” or “our”). This website is designed to provide information about our premier business-class hotel located at Athgaon, SJ Road, Guwahati. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.
1.1 Hotel Overview:
Hotel Rajendra Residency is Guwahati’s finest business-class hotel, offering a seamless blend of modern amenities and warm, personalized service. Our prime downtown business address ensures convenience for our guests, whether they are on a business trip or leisure travel. The hotel features 14 well-appointed air-conditioned rooms, a multipurpose conference hall for limited gatherings, and an upcoming rooftop lounge.
1.2 Room Facilities and Tariff:
Our rooms are designed for comfort and functionality, offering amenities such as distinct decor, 24-hour generator backup, complimentary Wi-Fi, hot and cold water, LED TVs, and a dedicated workspace in each room. We offer various room categories, including Rajendra Deluxe, Rajendra Deluxe SP, Rajendra Super Deluxe, and Rajendra Solo, each with its own tariff. For corporate tie-ups, special rates are available.
1.3 Additional Services:
In addition to room facilities, we provide complimentary packaged drinking water, tea, and WI-FI connectivity for all our guests. Our hotel also features a limited parking space (on a payment basis), laundry facilities, and a separate kitchen area for marriage packages and group stays.
1.4 Contact Information:
For reservations and inquiries, please contact us at +91-6900244432. Our dedicated team is ready to assist you with any information you may need to make your stay at Hotel Rajendra Residency enjoyable.
1.5 Business Class Premium Stays:
For an elevated experience, our “Business Class Premium Stays” offer additional amenities and personalized services. For assistance, feel free to contact our Hotel Manager, Subhadeep Bhoumik, at the provided contact number.
Thank you for considering Hotel Rajendra Residency for your stay. We aim to provide you with a comfortable, memorable experience in the heart of Guwahati.
2. Reservation and Booking:
2.1. To make a reservation, please contact us at the provided phone number or through the reservation section on our website.
2.2. All reservations are subject to availability, and rates are subject to change.
3. Check-In and Check-Out:
3.1. Check-in time is 02:00 PM, and check-out time is 12:00 PM.
3.2. We may accommodate special requests for early check-in or late check-out based on availability.
4. Cancellation and Prepayment Policy:
4.1. Cancellation policies vary based on accommodation type and reservation details. Please enter your stay dates to check the applicable conditions.
4.2. For individual bookings, a 100% refund is applicable if canceled before 48 hours of check-in. No refund is applicable within 48 hours.
4.3. For group bookings, a 100% refund is applicable if canceled a minimum of 25 days prior to check-in. No refund is applicable within 25 days.
5. Children and Extra Bed Policy:
5.1. Children up to 6 years old stay free of charge.
5.2. A charge of Rs. 500/- is applicable for children above 6 years or for an extra bed.
5.3. Prices and occupancy details for extra beds are available upon request.
6. Payment Mode:
6.1. We accept cash payments only.
7. Pets Policy:
7.1. Pets are not allowed on the property.
8. Liability:
8.1. We strive to ensure that all information on our website is accurate. However, we do not warrant the completeness or accuracy of the information and reserve the right to correct any errors.
9. Updates and Modifications:
9.1. We reserve the right to update, modify, or remove any part of these terms and conditions at our discretion. Changes will be effective immediately upon posting.
10. Contact Information:
10.1. For any queries or concerns regarding these terms and conditions, please contact us at the following:
HOTEL RAJENDRA RESIDENCY
– Address : Athgaon, SJ Road, Guwahati
– Hotel Manager: Subhadeep Bhoumik
– Contact Number: +91-6900244432
11. Effective Date:
11.1. These terms and conditions are effective as of Dec 2023.
Thank you for choosing Hotel Rajendra Residency. We look forward to providing you with a comfortable and pleasant stay.